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Coconut Bears Gem Shop

 

SHIPPING POLICY

 

Thank you for visiting and shopping at Little Puffy. Following are the terms and conditions that constitute our Shipping Policy.

 

 

HOW MUCH DOES SHIPPING COST?

We believe in keeping things straightforward. For all orders, we charge a flat rate of just 7100USD, we'll throw in FREE SHIPPING to show our appreciation!

 

WHEN WILL MY ORDER SHIP? 

Sometimes the production process takes 3-5days . We'll have it ready to go within a week. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we may contact you via email.

 

SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. If you have not received a Shipment Confirmation email, please contact us at coconutbears@protonmail.com and we will resend the email.

 

HOW LONG WILL IT TAKE TO ARRIVE? 

Here's the scoop on transit times:

  • US & Canada: You can expect your package in 8-12 business days.
  • UK & Europe (Germany, Austria, France, Italy, Spain, Netherlands, Poland): Your goodies will be at your doorstep in 8-12 business days.
  • Australia: 6-12 business days to get your hands on your order.
  • New Zealand: It might take a bit longer, 10-25 business days, but it'll be worth the wait!
  • Mexico: Just like Australia, 6-12 business days to receive your package.
  • Rest of the World: Depending on where you are, it could take anywhere from 10-25 business days.

 

OOPS, I MADE A MISTAKE IN MY ADDRESS!

Don't sweat it! If you realize you've made an error in your shipping address, just shoot us an email as soon as possible. We'll do our best to update it before it ships. But remember, once it's on its way, we won't be able to change the address anymore.

 

IMPORT DUTIES AND TAXES

Please be aware that we do not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc). Unfortunately, we can’t calculate these costs as they vary country to country. If a return is requested, the customer will be responsible for covering the return shipment cost. For refunds, we will not be able to offer refunds on international shipping costs, only up to the maximum value of the products purchased. For more information, please see our refunds and returns policy.

 

WE SHIP TO ALMOST EVERYWHERE!

Yes, we're global! We ship to almost every corner of the world. However, there are a few remote locations where we can't deliver, and we want to be upfront about that:

  • Niue
  • French Guiana
  • The British Virgin Islands
  • Aruba
  • New Caledonia
  • Bahrain
  • Cayman Islands

 

We're always here to help make your shopping experience as smooth as possible. If you have any questions or need assistance, just reach out. Happy shopping!

One&Only Gem Shop

Join us at Coconut Bears Gem Shop as we invite you to embark on a sensory journey that transcends the physical, awakening the mind, body, and soul.

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